Advice Policy for AI-Driven Human Knowledge-Based Services

1. Introduction

This Advice Policy outlines the principles and guidelines for delivering advice through our platform, where artificial intelligence (AI) and human intelligence converge to provide personalized guidance. The platform utilizes advanced AI technology, powered by curated knowledge bases from experienced professionals, and delivers responses via avatars, streaming avatars, and voice agents.

2. Purpose

Our primary objective is to provide accurate, reliable, and actionable advice in response to user queries. The blending of AI processing and human expertise ensures that our responses are tailored, intelligent, and insightful, but it's crucial to recognize that all advice given is informational and should not replace professional, in-person consultations where necessary.

3. Scope of Advice

Our platform provides advice across a wide range of topics based on predefined knowledge domains. This may include, but is not limited to, business consulting, restaurant industry expertise, restaurant kitchen advice, construction advice, cooking, baking, financial, lifestyle guidance, and general knowledge of the restaurant industry and others.

• Human-Curated Expertise: Each knowledge domain is supported by experts with extensive experience, ensuring the advice reflects best practices and insights from the field.
• AI-Powered Processing: AI enhances the efficiency and personalization of responses by analyzing user input in real time and providing accurate responses from a broad knowledge base.

4. Role of Avatars and Voice Agents

Responses are delivered through streaming avatars and voice agents to create a more engaging, interactive experience. These agents simulate conversational interaction while adhering to the high standards of quality that human-based knowledge systems provide.

5. Responsibility and Limitations of Advice

While we aim to deliver expert-level advice:

• Non-Liability: All advice is offered as informational and should not be considered legally, medically, or professionally binding. Users are encouraged to seek further consultation with relevant professionals for advice that may impact legal, financial, medical, or critical business decisions.
• Non-Specific Guarantees: Due to the evolving nature of knowledge and AI, we do not guarantee that every response will be perfectly suited to each unique situation. We strive for accuracy, but recommendations are subject to the limitations of both AI and human knowledge databases.

6. Ethical Use of AI

• Bias and Fairness: Our AI models are trained to avoid biased or discriminatory advice. We maintain a commitment to providing fair and equitable responses to all users.
• Privacy and Confidentiality: User information and queries are treated with the utmost confidentiality. Personal data is not shared with third parties, and AI interactions are designed to uphold user privacy.

7. User Responsibility

Users are responsible for how they interpret and act upon the advice given. By using the platform, users agree to:

• Exercise Critical Judgment: Users should apply their own judgment and knowledge in addition to the advice provided.
• Seek Professional Guidance: For matters involving health, legal, financial, or high-stakes decisions, users should always seek direct, professional advice beyond what is provided by the AI platform.

8. Feedback and Continuous Improvement

We welcome user feedback to improve both the AI systems and the knowledge bases. Continuous monitoring of interactions ensures that responses remain relevant and valuable over time.

9. Disclaimer of Warranties

All advice provided through the platform is on an "as-is" basis. We do not make any warranties, express or implied, regarding the accuracy, reliability, or appropriateness of the advice.

10. Updates to the Policy

This policy may be updated periodically to reflect advancements in AI technology, changes in human expertise, or legal requirements. Users will be notified of significant updates that impact the nature of advice provided on the platform.

11. Contact Information

For further questions regarding this Advice Policy or the services provided, users can contact our support team directly through the contact us page.

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This policy ensures clarity about the role of AI, the limits of its advice, and the importance of human judgment and privacy within the platform. It also outlines the responsibilities of both the service provider and the user.

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Coursini Inc. Truth in Response Policy

At Coursini Inc., we are committed to providing accurate, helpful, and reliable responses to our users through our AI-powered streaming avatars and voice agents. While we strive to deliver responses that are both informed and relevant, we acknowledge the inherent limitations of artificial intelligence and the dynamic nature of the information landscape.

This Truth in Response Policy outlines our approach to ensuring transparency, accuracy, and accountability in the responses generated by our platform.

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1. Sources of Information

Coursini Inc.’s AI responses are powered by:

•    Expert Knowledge Bases: Responses are first sourced from a proprietary database developed by Coursini’s team of 30 restaurant industry professionals, ensuring information is rooted in real-world expertise.

•    Large Language Models (LLMs): Responses may be supplemented and enhanced by advanced AI algorithms to provide context and additional insights.

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2. Acknowledgment of Limitations

While our platform uses the latest AI technologies and expert-verified content, there may be instances where responses are:

•    Incomplete: Missing key details or context.

•    Incorrect: Contain outdated or erroneous information due to the limitations of large language models or external data changes.

•    Generalized: Lack the specificity required for nuanced or highly technical questions.

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3. Commitment to Transparency

To maintain trust and transparency with our users, we pledge to:

•    Disclose AI Involvement: Clearly indicate that responses are AI-generated and may combine expert-curated data with LLM enhancements.

•    Include Disclaimer Notices: Notify users that while responses aim to be accurate, they should verify critical information independently.

•    Provide Attribution: Where possible, cite the expert knowledge base or other sources used to generate a response.

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4. Continuous Improvement

Coursini Inc. is dedicated to improving the accuracy and reliability of its platform by:

•    Regular Updates: Ensuring our knowledge base is continuously reviewed and updated by our team of experts to reflect the latest industry standards.

•    Feedback Mechanisms: Encouraging users to report inaccuracies or unclear responses for evaluation and correction.

•    AI Monitoring: Routinely monitoring and refining the performance of large language models to align with real-world applications.

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5. User Responsibility

We recommend that users:

•    Treat responses as guidelines or suggestions rather than definitive statements.

•    Use critical thinking and independent verification, particularly for decisions with significant business, operational, or legal implications.

•    Provide feedback on responses to help us enhance the platform’s accuracy.

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6. Disclaimer

Coursini Inc. disclaims liability for any loss or damage resulting from reliance on information provided by our AI avatars and voice agents. By using our platform, users agree to accept the responses as a tool for guidance and not as guaranteed or professional advice.

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7. Escalation and Support

If users encounter a response they believe to be incorrect or misleading, they may:

1.    Submit a report via the Contact us on our platform.

2.    Contact Coursini Inc. [email protected] for further clarification or escalation.

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At Coursini Inc., we are driven by a commitment to accuracy, innovation, and the empowerment of our users. This Truth in Response Policy is a reflection of our dedication to maintaining trust while advancing the capabilities of AI technology.

For questions or concerns, please contact us at:

Email: [email protected]

Effective Date: December 1, 2024