Truth in Response Policy
Coursini Inc. Truth in Response Policy
At Coursini Inc., we are committed to providing accurate, helpful, and reliable responses to our users through our AI-powered streaming avatars and voice agents. While we strive to deliver responses that are both informed and relevant, we acknowledge the inherent limitations of artificial intelligence and the dynamic nature of the information landscape.
This Truth in Response Policy outlines our approach to ensuring transparency, accuracy, and accountability in the responses generated by our platform.
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1. Sources of Information
Coursini Inc.’s AI responses are powered by:
• Expert Knowledge Bases: Responses are first sourced from a proprietary database developed by Coursini’s team of 30 restaurant industry professionals, ensuring information is rooted in real-world expertise.
• Large Language Models (LLMs): Responses may be supplemented and enhanced by advanced AI algorithms to provide context and additional insights.
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2. Acknowledgment of Limitations
While our platform uses the latest AI technologies and expert-verified content, there may be instances where responses are:
• Incomplete: Missing key details or context.
• Incorrect: Contain outdated or erroneous information due to the limitations of large language models or external data changes.
• Generalized: Lack the specificity required for nuanced or highly technical questions.
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3. Commitment to Transparency
To maintain trust and transparency with our users, we pledge to:
• Disclose AI Involvement: Clearly indicate that responses are AI-generated and may combine expert-curated data with LLM enhancements.
• Include Disclaimer Notices: Notify users that while responses aim to be accurate, they should verify critical information independently.
• Provide Attribution: Where possible, cite the expert knowledge base or other sources used to generate a response.
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4. Continuous Improvement
Coursini Inc. is dedicated to improving the accuracy and reliability of its platform by:
• Regular Updates: Ensuring our knowledge base is continuously reviewed and updated by our team of experts to reflect the latest industry standards.
• Feedback Mechanisms: Encouraging users to report inaccuracies or unclear responses for evaluation and correction.
• AI Monitoring: Routinely monitoring and refining the performance of large language models to align with real-world applications.
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5. User Responsibility
We recommend that users:
• Treat responses as guidelines or suggestions rather than definitive statements.
• Use critical thinking and independent verification, particularly for decisions with significant business, operational, or legal implications.
• Provide feedback on responses to help us enhance the platform’s accuracy.
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6. Disclaimer
Coursini Inc. disclaims liability for any loss or damage resulting from reliance on information provided by our AI avatars and voice agents. By using our platform, users agree to accept the responses as a tool for guidance and not as guaranteed or professional advice.
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7. Escalation and Support
If users encounter a response they believe to be incorrect or misleading, they may:
1. Submit a report via the Contact us on our platform.
2. Contact Coursini Inc. [email protected] for further clarification or escalation.
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At Coursini Inc., we are driven by a commitment to accuracy, innovation, and the empowerment of our users. This Truth in Response Policy is a reflection of our dedication to maintaining trust while advancing the capabilities of AI technology.
For questions or concerns, please contact us at:
Email: [email protected]
Effective Date: December 1, 2024